SupportPLUS Tag Archive

We are excited to offer an extra support option with Andar/360. This premium support plan will help you and your organization focus on your most critical work: Impact, while we focus on your data systems. With SupportPLUS and service block hours, we can help you build e-Pledge sites, custom templates, run donor choice payouts & reports, load connector files, install service packs and much more. Please reach out for more details.

Starting next week, and once a month after that, the individual in your organization that initiated your service contract will receive an email from The Andar Software Support Team. The email will contain a link that will take the user to a report outlining the current status and time logs for your service blocks and Support Plus contracts.

Starting next week, and once a month after that, the individual in your organization that initiated your service contract will receive an email from The Andar Software Support Team. The email will contain a link that will take the user to a report outlining the current status and time logs for your service blocks and Support Plus contracts.

We are excited to offer an extra support option with Andar/360. This premium support plan will help you and your organization focus on your most critical work: Impact, while we focus on your data systems. With SupportPLUS, we can help you build e-Pledge sites, custom templates, run donor choice payouts & reports, load connector files, install service packs and much more. Please contact us for more details.

We are excited to offer an extra support option with Andar/360 called SupportPLUS. Due to popular demand we are offering this premium support plan to help you and your organization focus on your most critical work: Impact, while we focus on your data systems. With SupportPLUS, we can help you build custom templates, run donor choice payouts & reports, load connector files, install service packs and much more.

Please contact us for more details...

Need some graphics cropped, combined, altered for your campaigns?

We can do that for you. Learn more.

Profile Report and Letter Layouts: 

Is your profile report layout or thank you letter layout not right? It can be a challenge depending on your data, but don’t worry, we can sort that out for you. Give us a call. (877) 479-3780 x 2.

Your data is your most valuable asset. Every once in a while we get asked to help restore a customer’s database following a server failure. We frequently discover that the backup the customer was running every day was not working correctly. In one case, the backup drive was corrupted and we had to go back to a backup nearly a year old to restore the data. The customer lost a year’s worth of transactions which had to be re-entered and all those relationship notes were gone!

Don’t get caught when disaster strikes. Let us check your backup. For a small fee, we can take your most recent backup and try to restore it. This will ensure that you are in fact backing up your data correctly. Contact us to learn more.

Do you need help importing pledges into Andar for processing and distribution? eMail us, we can help.

Are you getting your database ready? Testing mail list pulls?

Have you checked saved reports and set those that should be auto emailed regularly?

Are you preparing to assign goals and managers?

We are here to help if needed - let us help set your database for success, launch e-Pledge campaigns, deploy and build custom reports, set goals and more. For questions about our professional services please contact us, sales@AndarSoftware.com

Please also check out our Online Help for more information.

Many organizations have about a week left in the budget year and may find some left over funds as the fiscal year end approaches. Get a jump start on the upcoming campaign by using part of the remaining budget to pre-purchase training time, eClass sessions, or SupportPlus hours. You will be able to be invoiced now - but schedule time as it is convenient for you.

Contact us...