2019.01 Tag Archive

Take Advantage of These Enhancements

Product enhancements are a critical aspect of any technological solution that's available to customers. Enhancements not only signify growth for a product, but they (more importantly) also make customers' use of the product more effective and enjoyable.

At Andar, we've always released product enhancements twice a year, and we'll continue this trend. We're hard at work developing the product and want YOU to know all the great details ahead of time. To keep you informed, we now have a product roadmap webpage.

If you attended the 2019 Users Group Conference, you got a sneak peek of the roadmap during the Wednesday keynote. The page is now available to all customers. Visit it to see the enhancements that will be of benefit to you. Click on an enhancement bubble of interest to read the specific project details.

See Roadmap

Did You Upgrade?

The latest version of Andar/360 is 2019.01, and if you're not on it you're missing out on new features that can enhance your workflow and help you increase your campaign revenue. Refer to the installation checklist to perform the upgrade yourself, or contact us if you'd like an Andar expert to install the upgrade for you.

Get Help Upgrading

Attention All Hosting Customers: Andar 2019.01 Upgrades Will Occur In March

Andar will be updated to 2019.01 for all hosting customers during March maintenance weekend, March 16-17, 2019. During this time, there may be periods during which customers may not be able to access hosted applications. If there is any reason why your organization should not be updated during this time, please let us know by sending a request to HostingSupport@AndarSoftware.com.

Some hosting customers have expressed confusion about requesting support. Any requests concerning the Andar application should continue to be sent to AndarSupport@AndarSoftware.com. Requests concerning hosting such as Citrix-related issues or printing issues should be sent to HostingSupport@AndarSoftware.com.

If you are looking for links to the self-service password portal, client downloads or Citrix portal, you can find those in the Customer Support center, under Resources (Hosting Resources).

Attention All Hosting Customers: Andar 2019.01 Upgrades Will Occur In March

Andar will be updated to 2019.01 for all hosting customers during March maintenance weekend, March 16-17, 2019. During this time, there may be periods during which customers may not be able to access hosted applications. If there is any reason why your organization should not be updated during this time, please let us know by sending a request to hostingsupport@andarsoftware.com.

Some hosting customers have expressed confusion about requesting support. Any requests concerning the Andar application should continue to be sent to andarsupport@andarsoftware.com. Requests concerning hosting such as Citrix-related issues or printing issues should be sent to hostingsupport@andarsoftware.com.

If you are looking for links to the self-service password portal, client downloads or Citrix portal, you can find those in the Customer Support center, under Resources (Hosting Resources).

What's New in 2019.01?

Are you wondering what new enhancements are coming with the 2019.01 Andar/360 Service Pack? Read all the details here.

Do you want us to install the Service Pack for you? We can do that! Please create a project or call the Helpdesk.

Tell Me What's New

Please Note: Important Changes in Service Pack 2019.01

The latest Service Pack is filled with great new features to improve your daily workflow. To make this happen, we've made some changes to our product:

  • Bootstrap 3 will be upgraded to Bootstrap 4 (this is a significant upgrade)
  • Font Awesome 4 will be upgraded to Font Awesome 5

These changes may impact your website’s User Interface.
Please contact Andar Software’s Help Desk and a member of our web team will assist you.

Get a Sneak Peek Into the 2019.01 Release

Would you like to take a glimpse of what's coming in the newest release? Click on the linked Help to see the differences between the old version and the new one.

What's New